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Just Natural by K LeNoir – Because Just Anything Won’t Do

FAQs

Are your products truly all-natural?

Yes. Every Just Natural by K LeNoir product is made from pure, plant-based ingredients with no parabens, no sulfates, no synthetic preservatives, and no harsh chemicals. We prioritize your health and the integrity of your hair.

Do your products contain preservatives?

We use only natural preservation methods when necessary. For example, our Leave-In Conditioner / Detangler is preserved with Amticide Coconut, a natural antimicrobial derived from coconut. All other products are preservative-free and made fresh to order.

Why do I need to refrigerate some products?

Due to the absence of artificial preservatives, products like our Leave-In Conditioner / Detangler must be refrigerated to maintain freshness, texture, and effectiveness. Think of it like fresh food — natural is better, but it requires proper care.

Are these products safe for children and babies?

Absolutely. The line was inspired by the founder’s granddaughter and created with delicate skin in mind. Our products are gentle, soothing, and safe for all ages — even infants with eczema-prone skin.

What hair types are your products suitable for?

Our products work beautifully on all natural hair types — from 3A to 4C. Whether you're rocking coils, curls, kinks, or waves, Just Natural products are designed to nourish, define, and support healthy growth.

Do your products promote hair growth?

Yes! Our Growth Cream, in particular, is formulated with hair-loving ingredients like shea butter, coconut oil, and aloe vera to reduce breakage, moisturize the scalp, and support length retention.

How soon will I see results?

Consistency is key. Most customers notice increased moisture and manageability within the first week. Visible growth, improved scalp health, and stronger hair are commonly reported within 2 to 4 weeks of regular use.

How long will my products last?

Because they're fresh and naturally preserved, most products are best used within 4 to 6 weeks. Refrigerated items should be kept sealed and cold to ensure quality for that full duration.

Do you offer bundles or subscriptions?

Yes! We offer a monthly subscription bundle that includes all 3 core products at a discounted rate — with reduced shipping and a complimentary shampoo bar. You'll also receive a $10 discount just for subscribing, so you never run out of your essentials.

How long does shipping take?

All products are handmade fresh and not stored in bulk. Please allow 3 to 5 business days for preparation, followed by standard shipping time. You'll receive tracking information once your order ships.

Can I return or exchange my product?

Returns or exchanges are only accepted within 15 days of delivery, and only if the product arrives damaged, defective, or compromised. We do not accept returns due to a change of mind. Please contact us immediately if there’s an issue with your order.

Do you offer wholesale or salon partnerships?

Yes, we do! If you're a salon owner or boutique interested in carrying Just Natural by K LeNoir, please email us directly through our Contact page for wholesale pricing and partnership information.